Are You Playing Checkers or Chess?
Posted by admin | Posted in Marketing Strategy | Posted on 26-02-2010
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* Attend a networking event and expect it to generate business
* Invest thousands of dollars in direct mail and expect prospects to eagerly call about your services
* Treat your vendors poorly by not paying them on time or not communicating with them in a timely manner
* Misunderstand the differences between advertising, PR, and promotion – and what they can and cannot do for your professional service firm
* Underestimate how important it is for your to address your clients’ PERCEIVED need (i.e., what THEY think they need) vs. what you know they need
You’re playing chess when you…
* Understand that there are right clients and wrong clients for your firm, based on where you want your firm to be in one year, two years, five years – and that your definition of “right” will change over time
* Consider what the right kinds of clients look like for your firm and then carefully develop a roadmap for all marketing activities that align with your definition of “right”
* Use a combination of carefully crafted “touches” to move prospects through your relationship pipeline from Stranger, to Acquaintance, to Friend, to Lover, to Loyal Partner. Are looking six moves ahead, instead of at the next move. Whether it’s developing your website, deciding what committees or networking groups to join, if you should invest in a particular piece of marketing collateral, or where to publish your next article…chess players see the connections between today’s marketing decisions and their impact months and years ahead.For a game plan to avoid checkmate, try these things:
* Consider where you want to be in 6 months, 12 months, 18 months and 36 months. Identify the big steps to get you there. I organize my actions by “theme of the month.” For example, within 6 months, I want to be well into developing an online platform to launch subscription-based marketing tools. So January and February are Research Months. I’m attending two related conferences to quickly assess the latest approaches, make some good contacts, and scope the competition.
