If this is the first marketing article you are reading, go find some other more basic articles that I have written and then come back. This data is for the intermediate to advanced marketers.

I want to go over a three-step outline for your marketing which are:

1) Surveys

2) Getting Attention

3) Postage

Marketing surveys save you from flying blind in your business marketing strategies and are the best way to find out what you should be offering, to whom and how. When you don’t really know what to put in your direct mail marketing it’s because you haven’t done your research.

In order to get the response you would like on your direct mail marketing campaign, one area you need to look at is whether or not you are using a survey to find out what to say to your public. You may immediately answer “No – I don’t survey.” But truthfully, it’s very possible you do and just don’t realize it….read on.

You know your market quite well because you already sell to them. You’re unwittingly surveying all the time. Take this example:

An optometrist has an optical boutique. He knows that the biggest market for his eyewear are women from the ages of 40 to 65 years old. How does he know that? His women’s frame inventory is constantly being restocked fives times more than his men’s frame stock or even children’s. And the types of women’s frames are ones compatible with no-line bifocals. Interesting! Let’s look at what else this optometrist knows. He knows that these women pay a higher price point for their eyewear because the products he keeps reordering are from the more upscale designers so these women probably have more discretionary income. That is what I mean by surveying unwittingly.

Now let’s take an example where you are sure you have no data:

You are a mortgage broker and you don’t know what to say to people to get them to refinance their property, yet this is the area you specialize in. You assume that the best deal will attract more customers. You conduct a marketing survey, or get a marketing survey conducted for you that asks people indirectly for their attitudes and emotions concerning refinancing and what would be the advantages and disadvantages. You find the majority of people would like to refinance but think it is a very complicated procedure and so they never try. From this information you are able to determine what the tone and message of your advertising should take.

So, what should your promotion say? How about “We’ll take the hassle out of refinancing for you. Find out how.” You will get a response. You could send out thousands of promotional pieces telling your prospects that you can get them the lowest rate, but that isn’t their concern. Their concern is that it’s too complicated. Do you see how you could miss? A survey is the answer.

It is smart business to design a survey (or have one designed) to send out to your past customers that will keep you in the know, and not in the dark.

Now let’s go into the next logical sequence of how to break the first barrier of getting attention, so the “button” you found from your survey hits them before they throw away your promotion before ever even reading it.

Ditch the Envelopes!

The most common question that is asked when dealing with direct mail is “How do I get their attention?” This is a major problem because, no matter what you do to them, most envelopes look basically the same. Print on them in color, make a window, stamp it urgent – your customers have seen all these tricks before. They get thrown away before they’re even opened. They can tell from the outside that it is a sales pitch and they just get rid of it. This causes you to lose sales because of assumptions made before you even try to get your message across, when if you had the chance to let the customer know what you were offering they might have gone for it. Plain and simple, the easiest way to get around this is by using postcards.

Every time we walk through Wal Mart or your local grocery store, we’re reminded of the upcoming season. There’s a constant supply of displays that go up… Christmas, Valentine’s Day, St. Patrick’s Day, Easter, Fourth of July… and the list goes on in a never ending cycle.

Why do stores focus so much on holiday and seasonal themes? Heck, there’s a lot of money to be made! The next time you’re twisting your shopping cart around a center aisle display, ask yourself how you can cash in on a little of the holiday bonanza.

Sometimes the simplest data is the best. Marketing is not complex if you know the basics – that’s true with anything by the way. Here are some tools that are brilliantly simple and with them you really won’t have to sweat the small stuff.

Hot Dope #1) The more that your potential customers see your name in front of them, the more likely they are to call your number (and not someone else’s) when they need the services you offer.

Many marketing efforts go unrewarded, not because they were off target but simply because they weren’t given enough of an opportunity to work. Showing your TV commercial one time, running an ad in the newspaper once, or doing one mailing of postcards may not be enough to grab and keep the audience’s attention.

Get your name out there, do it on a regular basis and people will remember you when they need someone in your line of business. Actually, this particular “Hot Dope” cannot be stressed enough – and failure to adhere to it is the #1 reason new businesses fail.

You should also know that taking the time to really see which pieces will generate the response you want will pay off. Don’t just totally give up when a response is low – persistence is vital.

Hot dope # 2) Measure your Return On Investment (ROI) in terms of actual MONEY not response rate. An advertising vehicle is working when the MONEY that it brings in has more value than the MONEY and time that is spent on the marketing.

Don’t fall into the trap of becoming discouraged by a small number of callers responding to a large number of pieces. If you spend several hundred dollars to be in the view of a few thousand possible leads, it may only take a few customers responding for you to make enough of a profit for this type of marketing to be valuable. The usefulness of any vehicle can only be determined after the amount of income generated by the promotion has been calculated. If you spend 1/5 of what you generate or generate 5 times what you spend, your campaign was successful.

When trying to sell a car dealer your products or services most sales are lost because of these 3 reasons.

The main reason that your sales are not where they should be is because most dealers never receive your message. Unless you are a huge company with an advertising budget in the millions most dealership owners and general managers will never see your message. Car Dealers are constantly bombarded with everything from window decals to water filtration systems and averages state that your prospect will have to see your message at least 7 times before they will have a favorable opinion about your products and services. How many times are your dealers seeing your message?

Another important point that happens in most campaigns is the message is too long. You must have copy that gets right to the point. If your message is 7 pages long and requires the prospect to spend 15 minutes reading it chances are they wont. Take a look at the length and see what points you really need to make. Most marketing and sales agents make the mistake of tyring to sell the prospect with their copy and adding in every little feature and benefit about their product. Instead offer a teaser approach and get them to contact you for additional information. This will allow you to focus on hot prospects while testing your marketing message.